Service Accountability Agreement Information
About Service Accountability Agreements
The Local Health System Integration Act (LHSIA) provides the underpinnings for the new accountability relationship between the Ministry of Health and Long-Term Care (Ministry), the Local Health Integration Networks (LHIN), and Health Service Providers (HSP). HSPs are organizations funded by the LHINs to provide health based services.
The South West LHIN is accountable to the Ministry through the Ministry-LHIN Accountability Agreement (MLAA).
HSPs are accountable to the LHIN through Service Accountability Agreements (SAA). A SAA is a legal agreement between an HSP and the LHIN and is required under LHSIA and the MLAA. The LHIN must have a current SAA in place to provide authority for the LHIN to fund a HSP. The SAA is typically a two-year contract and stipulates accountability and performance obligations for planning, integration and delivery of programs and services. There are three types of SAAs which are sector specific; Multi-Sector Service Accountability Agreement (M-SAA), Hospital Service Accountability Agreement (H-SAA), and Long-Term Care Homes Service Accountability Agreement (L-SAA). The M-SAA covers four provider sectors; Community Care Access Centres, Community Support Services, Community Mental Health & Addictions, and Community Health Centres.
SAAs are public documents. An individual HSP SAA can be accessed through the HSP office or website and is also available at the South West LHIN office.
Click here for the LHSIA http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_06l04_e.htm
Click here for the MLAA http://www.southwestlhin.on.ca/Page.aspx?id=866
Click here for a generic copy of the current 2008-10 H-SAA
Click here for a generic copy of the current 2009-11 M-SAA
Click here for a generic copy of the L-SAA (under development)
Community providers
CAPS Guidelines 2008
M-SAA Agreement Generic
Hospital
2010-12 HAPS H-SAA Process Changes - Background Material
2010-12 HAPS and HSAA Update Memo Oct 19, 2009
2010-12 Hospital Accountability Planning Submission and Hospital Service Accountability Agreement Process
Blueprint/H-SAA Models
IHSP Presentation
H-SAA Joint Chair Letter re HAPS Guidelines
HAPS Guidelines 2010-2012 (revised)
H-SAA Joint Chair Letter re HAPS Guidelines - FRENCH
HAPS Guidelines 2010-2012 - FRENCH
Long-Term Care
2010-2013 L-SAA Agreement Templates
L-SAA Agreement Municipal
L-SAA Agreement Non-Municipal
L-SAA Schedule MIS Compliant
L-SAA Schedule MIS Non-Compliant
L-SAA Frequently Asked Questions Version 6
L-SAA Frequently Asked Questions Version 5
L-SAA Frequently Asked Questions Version 4
L-SAA External Communique #7
LAPS FAQs - November 2, 2009
LAPS Training Webcast (with audio) Oct. 27
LAPS Training Webcast (Slide deck only) Oct. 27
LAPS/L-SAA Contact Information Form
LAPS / L-SAA Webcast (with audio)
LAPS/L-SAA Webcast Presentation - October 5 and 6, 2009
L-SAA Communique #3 - October 2009
L-SAA Communique #2 - September 2009
L-SAA Communique #1 - August 2009
LAPS Guidelines 2010-13 - September 25, 2009
L-SAA FAQs - September 25, 2009
Lignes directrices PPRS (LAPS Guidelines - FRENCH)
Mémo - Lignes directrices PPRS (Memo re LAPS Guidelines - FRENCH)
LAPS User Guide