Patient Access and Flow Documents

CLICK HERE to access Life or Limb documents including Life or Limb Inventory and Hospital Services Profiles as well as other information about Critical Care projects

• One Number Steering Committee - Terms of Reference - FINAL April 2013 NEW
• Patient Access & Flow, One Number - Strategic Directions - FINAL April 2013  NEW
• One Number Contact List Summary (April 2013) NEW
• One Number Contact List Detailed (April 2013) NEW
• Regional Access PreAlert Response Process

1. Patient Access & Flow Forms

• Interfacility Transfer Record
• Interfacility Transfer Envelope
• Repatriation Transfer Request Form

2. The "One Number" protocol 

• Transfer Process - less than 4 hours and 4 to 24 hours 
• Transfer Process - 24 to 48 hours
• Transfer Process - repatriation 
• One Number Intake Process - poster format - Nov 2010  
• One Number Repatriation Process - poster format - Nov 2010 

3. Hospital services profile information

• South West LHIN - access and flow protocol - oncology services survey results - FINAL - October 2011 

4. Project overview

• Project Overview article - July 2010
• Project Overview - January 2010

5. Reports and Presentations

• Patient Access and Flow User Satisfactions Survey - Summary of Results June 2011 
• Patient Access and Flow Letter of Agreement (final) 
• Regional Meeting Report Jan 13 2011 
• Results of the Project NHS sustainability survey December 2010 
• Online Survey Results - Physicians - September 2010 
• Online Survey Results - Hospital Staff - September 2010 
• Evaluation Data Report - September 2010 
• One Number Binder File 
• Repatriation Sub-Committee report - May 2010
• Report to the project sponsors - SW LHIN CEOs - June 25, 2010
• Results of the Regional One Number Meetings - September 2010  
• Results of the LHIN 1 and 3 On-line Survey Oct 2010 
  

6. Hospital and Physician Guides

• Physician Trouble Shooting and Escalation Guide - May 2011
• Trouble Shooting and Issue Escalation Guide for Staff - June 2011
• How to repatriate patients to a primary care hospital - Feb 2011
• How to repatriate patients to a primary care hospital - Flow Chart (Updated 2012) 
• How to access and use the Pt Access and Flow protocol (Oct 2010) 
• Physician Action Bulletin #1 - June 2, 2010
• Physician Action Bulletin #2 - July 7, 2010 
• LHSC One Number Pocket Card - March 2011 version 
• One Number Card at TDMH

7. One Number Data 

• Monthly Metric Reporting