Contact Us

For medical emergencies, please call 911 or go to your local emergency room. 


If you are already a patient of our organization please call your care team direct by using your VIP phone number provided by your care coordinator.

If you cannot find your VIP phone number, just dial 1-800-811-5146, or TTY Toll Free: 1-800-811-5147. You will get a live answer from 8:00 a.m. to 8:00 p.m., seven days a week. 


Patient Information and Referrals
8 a.m. to 8 p.m.


310-2222 (in Ontario without dialing an area code)

1-800-811-5146 (toll free in Canada)

TTY: 519-473-9626
TTY Toll Free: 1-800-811-5147


 (for patient-related information and referrals)



All Other Business

8:30 a.m. to 4:30 p.m.



1-800-811-5146 (toll free in Canada)


1-519-472-4045 (for all business)

Media Inquiries:

South West LHIN Newsroom - 519-640-2594


Corporate Office and Mailing Address:

356 Oxford Street West
London, ON N6H 1T3

Information for patients or caregivers  - Lists more than 2,000 community programs and services in the South West area

Map of South West home and community care offices

Most hospitals in the South West region are staffed with our team members during daytime hours. Ask your local hospital staff how to get in touch with the on-site home and community care staff to access services. Map of South West hospitals


London (Oxford St. Office)
356 Oxford Street West, London, ON N6H 1T3

London (Downtown Office)
201 Queens Avenue, Suite 700, London, ON N6A 1J1

90-7th Avenue, Hanover, N4N 2G9

Owen Sound
1415 1st Avenue West, Suite 3009,  Owen Sound, ON N4K 4K8

St. Thomas
1063 Talbot St, Unit 70, St Thomas, ON N5P 1G4

32A Centennial Drive, P.O. Box 580, Seaforth, ON N0K 1W0

65 Lorne Avenue East, Stratford, ON N5A 6S4

5-1147 Dundas Street, Woodstock, ON N4S 8W3