Connecting South West Ontario (cSWO)

Connecting South West Ontario’s (cSWO’s) goal is to implement a regional ehealth program that will make an individual’s health information from across the continuum of care available in a timely and secure fashion at any point of care.

This includes an integrated electronic health record (EHR) and a regional clinical viewer integrated to local and provincial information sources, to enable health care professionals to continue to provide south west Ontario residents with excellent care. In addition, the regional ehealth program incorporates a number of related services, such as data support, adoption and change management, project management, privacy management and policy development.

The program involves approximately 3,500 health service providers and 46,000 health care professionals in the four Local Health Integration Networks of Erie St. Clair (ESC), South West (SW), Waterloo Wellington (WW) and Hamilton Niagara Haldimand Brant (HNHB). Once completed, 3.6 million residents in south west Ontario will have an integrated electronic health record (100 per cent of local population). This is approximately 30 per cent of Ontario’s population.

The delivery of health care in Ontario is changing to one that is more individual-centred and consumer driven. Care delivery models must become more accessible, integrated, community-based, multi-disciplinary and promote wellness and self-managed care.

The cSWO program, which is eHealth Ontario’s regional ehealth program for south west Ontario, will enhance sharing of information, communications and coordination between health care partners and providers. The implementation of the cSWO program is aligned with Ontario’s Action Plan for Health Care and is key to the provincial health care transformation agenda.

The (name of DP org) is the cSWO Program Change Management and Adoption Delivery Partner in (name of LHIN) Local Health Integration Network, and  are responsible for the deployment of Program Services by working with participating health service providers to facilitate the business and technical adoption of cSWO Electronic Health Record Program solutions and standards into the regular delivery of care.

For more information on the cSWO Program visit their website at:


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